Terms and Conditions of Using Peptina Online Store Services
Dear user, please carefully observe the following points for optimal use of Peptina Online Store services.
User access to the Peptina Online Store website and placing orders at any time implies complete acceptance of all terms and conditions of the Peptina Online Store by the user. It should be noted that the stated terms and conditions replace all previous agreements.
General Rules
Please note that all principles and procedures of Peptina Online Store comply with the laws of the Islamic Republic of Iran, including the Electronic Commerce Law and the Consumer Protection Law. Consequently, the user is obliged to comply with relevant laws. If any changes occur in the regulations, procedures, and services of Peptina Online Store in the future, they will be published and updated on this page, and you agree that your continuous use of the site implies acceptance of any changes.
Customer Definition
A customer is defined as a person who, using their registration information provided in the registration form, places an order or uses any services of Peptina Online Store.
Electronic Communications
When you use Peptina Online Store services, place an online order, make a purchase, or email the Peptina Online Store, these communications are conducted electronically. By complying with all principles and procedures, you agree that Peptina Online Store will respond to your requests electronically (via email, SMS service). Additionally, for event notifications, services, or promotions, Peptina Online Store may send emails or SMS to website members. If users do not wish to receive such emails and SMS, they can unsubscribe from the Peptina Online Store newsletter in their profile.
Privacy Policy Compliance
Peptina Online Store respects and protects the privacy of individuals who use the site’s services. Peptina Online Store is committed to defending your privacy to the best of its ability and, in this regard, develops the necessary technology to make your use of the site as secure as possible. By using the Peptina Online Store website, you express your consent to this policy. All content available through any of Peptina Online Store’s services, such as logos, trademarks, text, descriptions, graphics, logos, images, and copies, as well as all content produced by Peptina Online Store, is considered the property of Peptina Online Store. The right to use and publish all available content in the possession of Peptina Online Store is exclusive, and any unauthorized use is subject to legal action by Peptina Online Store.
Order Registration, Processing, and Shipping
A working day refers to Saturday through Thursday every week, except for public holidays in Iran, and all orders registered during working days and the first day after holidays are processed. Peptina Online Store allows its customers to place orders 7 days a week and 24 hours a day, but customer service and order processing and shipping are available from 10 am to 6 pm on working days. Peptina Online Store always endeavors to deliver the highest accuracy and effort in delivering all registered orders. However, if a product runs out of stock at Peptina Online Store, even after the customer has placed an order, the right to cancel the order or refund the order amount to Peptina Online Store is reserved, or the customer can replace the out-of-stock item with another product. Peptina Online Store is authorized to stop new order registrations, suspend its operations, and stop selling without prior notice, and all orders registered before stopping order registration will be processed and shipped. The right to discontinue the sale of all or part of the products for any reason, such as the depletion of product stock without prior notice, is reserved for Peptina Online Store.